OTEMATIK AI
Find the right AI solution for your business.
Explore automation that helps your team handle customer requests and everyday operations.
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Sales
WhatsApp AI Sales Assistant
Build a WhatsApp workflow that answers from approved product knowledge, gathers requirements and hands conversations to your team with context.
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Sales
AI Quote Preparation
Turn scattered emails and customer notes into quotation items with approved pricing sources and missing details visible in one place. Your sales team reviews the draft before it goes out.
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Sales
AI Sales Opportunity Follow-Up
Bring contact notes and opportunity stages together. Give sales a clear view of missing owners and pending actions before the next conversation.
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Customer Communications
AI Phone Assistant
Understand what callers need, collect the details needed for routing and prepare a helpful handoff summary. The voice workflow is designed around your business after telephony access and call-routing options are verified.
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Customer Communications
Website AI Assistant
Give visitors answers from your approved website content, point them to the right service and offer a real enquiry path when they need human help.
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Customer Communications
Multichannel Message Reception and Routing
Keep the channel, topic and conversation context together. Flag uncertain identity matches and prepare a coordinated handoff to the appropriate team.
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Customer Support and Service
AI Support Ticket Triage
Prepare topic and priority suggestions from the ticket itself. Give support owners the reasoning they need to review critical routing decisions.
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Customer Support and Service
AI Support Knowledge Assistant
Match each question to the relevant product version and approved manual. Review the source-backed answer and pass unresolved questions to a specialist with their context.
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Customer Support and Service
AI Complaint and Returns Assistant
Prepare the complaint, order context and policy references as one review packet. Make missing evidence clear while keeping the decision with your authorised team.
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Marketing and Advertising
AI Campaign Planning Assistant
Clarify the campaign goal alongside the approved offer. Give marketing reasoned message and channel options so the team can decide from a shared brief.
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Marketing and Advertising
AI Lead Qualification
Compare the enquiry with your service criteria. Share the fit rationale and missing questions together so sales can prepare a more useful first conversation.
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Marketing and Advertising
AI Customer Segmentation
Suggest customer groups from permitted transaction data. Show the selection criteria and data gaps so your team can assess the audience before planning contact.
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Social Media and Content
AI Social Media Content Assistant
Turn approved product facts and brand guidance into channel-specific drafts. Let editors review the wording and claims before deciding what to publish.
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Social Media and Content
AI Video Clip Selection and Subtitle Drafts
Review meaningful clip candidates with their source timestamps. Pair them with subtitle drafts while keeping final editing and publication with your editor.
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Social Media and Content
AI Editorial Calendar Planning
Review repetition and topic gaps across the brief and draft inventory. Use the suggested sequence to agree topics, owners and dates with your editor.
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Appointments and Reservations
AI Appointment Assistant
Extract the requested service and timing from the message. Check availability through authorised calendar access and keep confirmation tied to verified records and approval rules.
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Appointments and Reservations
AI Reservation Management
Extract dates, quantities and resource needs from the message. Prepare a request against capacity and hold rules for your authorised team to review.
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Appointments and Reservations
AI Appointment Reminders and Follow-Up
Plan reminders against current appointment records and contact permissions. Separate reply intents and prepare response drafts for the team handling follow-up.
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Business Processes and Operations
AI Task and Work Tracking
Prepare task candidates linked to the source notes. Flag unclear owners and dates so the team can agree an action list before work is assigned.
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Business Processes and Operations
AI Approval Workflow Automation
Summarise the decision and missing evidence in each request. Prepare a review packet that follows your defined approval authorities and thresholds.
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Business Processes and Operations
AI Internal Request Management
Match the request to an internal service and clarify missing location or timing details. Give the responsible team a draft that preserves the employee's requirements.
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Finance and Accounting
AI Invoice Processing
Prepare supplier invoice fields alongside their source documents. Flag missing information and amount discrepancies so your accounting team can review a structured record rather than re-entering every detail.
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Finance and Accounting
AI Receivables Follow-Up
Link payment replies to the relevant receivable and source date. Flag uncertain commitments and discrepancies so finance can review the next contact with context.
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Finance and Accounting
AI Expense Document Review
Match expense descriptions to supporting documents. Show limit checks and exceptions separately so an authorised finance reviewer can assess the claim.
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Human Resources
AI HR Knowledge Assistant
Match the question to the relevant policy clause and version. Prepare an answer within access boundaries while keeping individual entitlements and exceptions with HR.
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Human Resources
AI Leave and Employee Paperwork
Review the request type and required paperwork together. Identify missing details and prepare a packet an authorised HR colleague can check.
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Human Resources
AI Application Review Preparation
Prepare application evidence against approved job criteria. Show source references and open questions while keeping hiring decisions with your recruitment team.
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E-Commerce
AI E-Commerce Product Assistant
Compare the shopper's requirements with verified product attributes. Explain variant differences and refer unsupported compatibility, stock or pricing questions to the product team.
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E-Commerce
AI Order Status Assistance
Prepare order responses with source timestamps inside an authorised customer-access flow. Pass conflicting or missing information to operations for review.
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E-Commerce
AI Product Copy and Catalog Content
Prepare Turkish and English descriptions from verified attributes. Keep terminology consistent and flag missing facts for the editor before publication.
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Document and Data Processing
AI Document Classification
Suggest document classes from the content and your definitions. Show the supporting evidence and keep uncertain files in a separate review queue.
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Document and Data Processing
AI Form and Document Data Extraction
Prepare selected fields against an agreed schema. Link each value to its document location and send uncertain information to an operator for correction.
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Document and Data Processing
AI Contract and Document Summaries
Summarise relevant sections with source references. Highlight dates, obligations and open questions for the authorised specialist reviewing the document.
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Management and Reporting
AI Executive Reporting
Check approved metric definitions and reporting periods together. Prepare an executive summary that keeps sources and data gaps visible to the reviewing team.
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Management and Reporting
AI KPI and Anomaly Alerts
Review deviations alongside data quality and business context. Present source-backed explanations and uncertainty for the authorised team to assess.
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Management and Reporting
AI Natural-Language Data Analysis
Clarify the metric, period and authorised data scope behind the question. Review the proposed query and calculation trail alongside the answer.
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CRM and Customer Lifecycle
AI CRM Data Organization
Compare similar records with their sources and matching rationale. Keep field corrections and merge decisions under the data owner's approval.
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CRM and Customer Lifecycle
AI Customer Win-Back Follow-Up
Summarise relationship history and the last conversation with sources. Check contact eligibility and prepare a reasoned reconnection plan with an owner.
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CRM and Customer Lifecycle
AI Meeting Notes to CRM
Prepare decisions and requirements from approved meeting notes. Show the customer match and proposed field changes before the team approves an update.
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Procurement and Inventory
AI Stock Threshold Suggestions and Alerts
Prepare reasoned threshold suggestions from dated movements and authorised supplier notes. After owner approval, alerts run against the defined fixed thresholds.
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Procurement and Inventory
AI Procurement Quote Comparison
Align quotation items with their source terms. Give procurement a comparison that separates scope, delivery and payment differences before supplier selection.
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Procurement and Inventory
AI Purchase Order Follow-Up
Review purchase orders, goods receipts and supplier correspondence together. Prepare an outstanding-item list that shows where each reported date comes from.
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IT and Internal Knowledge Systems
AI IT Service Request Assistant
Summarise the issue with its technical context. Identify missing diagnostic questions and the relevant service without asking employees to disclose passwords.
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IT and Internal Knowledge Systems
AI Internal Knowledge Assistant
Instead of searching across scattered policies and procedures, employees can receive sourced answer drafts from documents they are authorised to read, with the document version visible.
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IT and Internal Knowledge Systems
AI System Alert and Incident Triage
Group source alerts with service context. Prepare an incident summary explaining possible connections while keeping priority and response decisions with operations.
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