Answers from your own content
Respond using published information your business has approved.
OTEMATIK AI · Customer Communications
Help website visitors find answers and take the next step.
Give visitors answers from your approved website content, point them to the right service and offer a real enquiry path when they need human help.
- Answers from your own content
- A relevant next page
- A route to your team
Website AI AssistantExample workspace
Website assistantIllustrative workspace
Service scope
Visitor
How does setup work?
Draft answer
Needs and scope are defined first.
Source · Services / SetupAnswers from your own content
A relevant next page
KEY FEATURES
What this product will handle for your team.
Practical capabilities with a clear role in your workflow.
A relevant next page
Guide the visitor to the product or service page that fits their question.
A route to your team
Offer a working enquiry or contact path when the assistant cannot complete the request.
USE CASES
How could this fit your day-to-day work?
Explore the need, the proposed approach and your team's role.
SELECTED USE CASE
Guide visitors to the right service
- 01THE NEED
A visitor cannot tell two similar services apart and hesitates to make an enquiry.
- 02AI APPROACH
Compare the services using approved content, show the appropriate page and offer the relevant contact form.
- 03NEXT STEP
Outcome: A suitable service link and an enquiry path that carries the visitor's context.
SELECTED USE CASE
Handle a pricing question without guessing
- 01THE NEED
A visitor requests a price for a service not listed in the site's approved content.
- 02AI APPROACH
Explain the available service scope without fabricating prices and offer the relevant quote form.
- 03NEXT STEP
Outcome: A relevant quote-request path without an unsupported pricing commitment.
CUSTOMER EXPERIENCES
Experiences from our customers.
Hear from customers using the product in their business workflows.
★★★★★
It guides prospective students visiting our website and directs them towards registration. It has almost eliminated our live-support costs.
Derya UlusKariyerAkademi
★★★★★
It does not give stock answers like conventional chatbots; it understands exactly the colour and size you are looking for and takes you to the relevant page.
Cemil PolatHaneDekor
The experiences shared reflect each customer’s individual project scope.
OTEMATIK · NEXT STEP
Adapt this workflow to your business.
YOUR QUESTIONS
What to know before implementation.
Review the product scope, connection requirements and approval points.
How does this solution work?
Give visitors answers from your approved website content, point them to the right service and offer a real enquiry path when they need human help.
Source and need
The workflow uses these source materials: Visitor questions and authorized website pages.
Can it be added to our current website?
We check your site technology, security policy and available placement before agreeing on an installation approach.
What if it cannot answer a question?
It should not invent facts that are missing from approved sources. Instead, it can guide visitors to a relevant page or a real enquiry path.
What is included in the scope and outputs?
A source-grounded answer draft and relevant service/form link.
A selected-source index, site placement and unanswered-question handoff configuration.
Do not invent answers absent from sources; visitor-data collection scope is defined separately.
How do quoting, setup and connections work?
Let’s define the scope together.
Which steps belong to AI and your team?
Intelligent review
Prepare answers from information sources approved by your business. Match question intent to content and select relevant source sections.
Proposed output
Prepared for your team to review: A source-grounded answer draft and relevant service/form link.
Team review
The site owner approves knowledge boundaries and answer tests.
Business rules
Widget display and form navigation are standard web functions.
How are data, access and security handled?
Your information is collected to review your request and contact you about it. This form does not collect marketing permission. Please do not share sensitive personal information.
How is visitor data handled?
The necessary data and contact channels are defined for your use case, with permission, privacy and cookie requirements reviewed before setup.
OTEMATIK · NEXT STEP
Let’s define the right scope for your business.
Share your current process and required connections. Our team will help define the implementation scope and next steps.