OTEMATIK · Legal information
Cookie Policy
Session and security tools, technical third-party requests and your browser choices.
Data controller
Basamak Bilişim Dan. ve Org. Tic. Ltd. Şti.
Essential cookies
First-party cookies are necessary to maintain sessions, submit forms securely and access customer accounts. They are not used for advertising or profiling. Their purposes and durations are summarized below.
Site measurement
We do not use optional advertising or visitor-profiling cookies. Aggregate service-use statistics are maintained on our own server.
External services
External font-delivery services support page presentation, while bot-prevention providers help protect forms. IP addresses and relevant connection information may be shared with these providers to deliver those services. Any third-party cookies, their purposes and durations are disclosed according to how the services actually operate.
Cookie choices
You can view or block cookies using browser settings. Blocking essential cookies may prevent forms and customer accounts from functioning. If optional analytics or advertising cookies are introduced, the necessary consent and preference controls will be implemented separately.
Essential cookies and retention periods
| Tool | Purpose | Lifetime |
|---|---|---|
| Session cookie | First-party session and account security | 120 minutes; delete-on-browser-close setting: off |
| Form security cookie | First-party secure form submissions | 120 minutes; delete-on-browser-close setting: off |
Your rights and how to make a request
You may send personal data rights requests to the email address below. For a formal email request under Turkish KVKK rules, use an email address you previously supplied to our company and that is registered in our system. Other legally permitted written, registered electronic mail (KEP), secure electronic signature and mobile signature routes remain available. We may securely verify your identity; do not send identity documents or sensitive information through sales forms. KVKK requests are answered as soon as possible and within 30 days at the latest. Where the GDPR applies, we respond without undue delay, generally within one month; a lawful extension of up to two additional months may apply, with notice within the first month.
Data rights request email: bilgi@basamak.com.tr
+90 850 311 51 42Detailed data handling for inquiries, discovery and customer accounts →