OTEMATIK · Legal information
GDPR Rights & Privacy Information
Information about personal data rights under the EU General Data Protection Regulation (GDPR).
Data controller
Basamak Bilişim Dan. ve Org. Tic. Ltd. Şti.
When does GDPR apply?
The GDPR applies to relevant processing by organizations established in the EU and may also apply to organizations outside the EU that offer goods or services to people in the EU or monitor their behavior under specified conditions. Your rights depend on whether the relevant activity falls within its scope.
Your rights
Where GDPR applies, its conditions may provide rights of access, rectification, erasure, restriction, portability, objection and withdrawal of consent where used. You may also complain to the competent supervisory authority. Exercising rights depends on legal conditions and secure identity verification.
Processing and transfers
Personal information is processed and kept for purposes related to the relevant services and applicable legal obligations. Relevant data protection rules apply to sharing with service providers and any international transfers. Where the GDPR applies, you may send rights requests to the address below.
Your rights and how to make a request
You may send personal data rights requests to the email address below. For a formal email request under Turkish KVKK rules, use an email address you previously supplied to our company and that is registered in our system. Other legally permitted written, registered electronic mail (KEP), secure electronic signature and mobile signature routes remain available. We may securely verify your identity; do not send identity documents or sensitive information through sales forms. KVKK requests are answered as soon as possible and within 30 days at the latest. Where the GDPR applies, we respond without undue delay, generally within one month; a lawful extension of up to two additional months may apply, with notice within the first month.
Data rights request email: bilgi@basamak.com.tr
+90 850 311 51 42Detailed data handling for inquiries, discovery and customer accounts →