Open receivables view
Read open balances and due dates.
WORKFLOW AUTOMATION · Finance & Accounting
Keep overdue receivables moving through a consistent follow-up process.
Track outstanding receivables by due date and customer status while managing permitted reminders and disputes.
- Read open balances and due dates.
- Schedule approved reminders.
- Record disputes and payment outcomes.
Tell us what you need; we will define the scope and setup steps with you.
★★★★★Explore customer experiencesReceivables Follow-Up & RemindersExample workspace
Route disputed receivables for reviewIllustrative workspace
An open receivable with a disputed amount
- InputOpen balance, due date and customer dispute
- Action / checkCheck payment status and reminder eligibility
- OutputA reasoned dispute case for the finance team
Open receivables view
Due-date communication
KEY FEATURES
What this product will handle for your team.
Practical capabilities with a clear role in your workflow.
Due-date communication
Schedule approved reminders.
Payment and dispute records
Record disputes and payment outcomes.
USE CASES
How could this fit your day-to-day work?
Explore the need, the proposed approach and your team's role.
SELECTED USE CASE
A B2B invoice nearing due date
- 01THE NEED
A B2B invoice is nearing its due date without an assigned collection follow-up.
- 02AI APPROACH
Confirm the outstanding balance, schedule follow-up under policy and record contact history.
- 03NEXT STEP
Deliverable: Due-date collections queue. Success metric: Overdue receivables balance.
SELECTED USE CASE
A customer disputes the amount due
- 01THE NEED
A customer disputes the invoice balance while reminders are still scheduled.
- 02AI APPROACH
Pause collection reminders on a disputed amount and route a documented case to the finance team.
- 03NEXT STEP
Deliverable: Paused collection messages and a finance dispute case.
CUSTOMER EXPERIENCES
Experiences from our customers.
Hear from customers using the product in their business workflows.
★★★★★
It reminds customers of upcoming and overdue receivables in different tones according to their payment habits. Our cash flow has improved.
Rıfat SancakDemirÇelik Sanayi
★★★★★
It follows up on client payments with professional courtesy, without causing offence, and reports regularly; our collection time has moved forward by 15 days.
Sevilay AkınHukuk & Danışmanlık Bürosu
The experiences shared reflect each customer’s individual project scope.
OTEMATIK · NEXT STEP
Adapt this workflow to your business.
YOUR QUESTIONS
What to know before implementation.
Review the product scope, connection requirements and approval points.
How does this solution work?
Receivables follow-up is delayed when due dates and contact history are disconnected.
Source and need
A B2B invoice is nearing its due date without an assigned collection follow-up.
Will customers receive repeated automated notices?
No. Consent, frequency, payment status and disputes govern reminder eligibility.
What is included in the scope and outputs?
Deliverable: Due-date collections queue. Success metric: Overdue receivables balance.
Deliverable: Paused collection messages and a finance dispute case.
Message consent, channel policies and personal-data processing requirements are checked during setup.
How do quoting, setup and connections work?
Let’s define the scope together.
Workflow setup, integration assessment for suitable systems, testing, monitoring and ongoing management. Core deliverable: Due-date collections queue.
open receivables/accounting ledger, due-date policy and permitted notification channels
Which steps belong to AI and your team?
Rules and workflow
Confirm the outstanding balance, schedule follow-up under policy and record contact history.
Proposed output
Deliverable: Due-date collections queue. Success metric: Overdue receivables balance.
Team review
Authorization, approval steps and exception owners are agreed with your team during setup.
Business rules
Message consent, channel policies and personal-data processing requirements are checked during setup.
How are data, access and security handled?
Your information is collected to review your request and contact you about it. This form does not collect marketing permission. Please do not share sensitive personal information.
What data and systems are needed for open receivables view?
Setup reviews access to open receivables/accounting ledger, due-date policy and permitted notification channels. Data scope, permissions and transfer methods depend on the client environment; a ready-made connector is not assumed.
OTEMATIK · NEXT STEP
Let’s define the right scope for your business.
Share your current process and required connections. Our team will help define the implementation scope and next steps.