01 · A practical approach
The Otematik approach
Link the request to its order, check return conditions and track it through receipt, inspection and decision.
02 · From input to review
The workflow
03 · OTEMATIK AI
What your team receives
Deliverable: Return case with approval and refund tracking. Success metric: Processing time per return.
Implementation scope and requirements
Authorization, approval steps and exception owners are agreed with your team during setup.
Product-wide scope and access conditions
Implementation is scoped after checking access and data in the customer’s systems; no prebuilt connection is assumed.