01 · A practical approach
The Otematik approach
Correct feedback assigned to the wrong product without discarding the original source and classification history.
02 · From input to review
The workflow
Required information
The same feature is requested across multiple channels without a consolidated view.
What the AI assesses
Cluster requests by topic, link duplicates and prepare a sourced product insights report.
03 · OTEMATIK AI
What your team receives
Deliverable: Source-linked feedback themes. Success metric: Feature request triage time.
Implementation scope and requirements
Authorization, approval steps and exception owners are agreed with your team during setup.
Product-wide scope and access conditions
Implementation is scoped after checking access and data in the customer’s systems; no prebuilt connection is assumed.